What can I do about defective building work in Victoria?
If a builder's work is defective or incomplete in Victoria, you have options — from raising it directly with the builder, to Domestic Building Dispute Resolution Victoria (DBDRV), to a claim at VCAT. Acting methodically and keeping records helps. Here's how it works.
Raise it with the builder first
Put the defects in writing and give the builder a chance to fix them. Keep photos, the contract, and all communication — these matter if the dispute escalates.
DBDRV and VCAT
Domestic Building Dispute Resolution Victoria offers a free conciliation service and can issue a dispute resolution order. If it isn't resolved, the Victorian Civil and Administrative Tribunal (VCAT) hears domestic building disputes.
Domestic building insurance
For some situations — for example where the builder has died, disappeared or become insolvent — domestic building insurance may help. What's covered depends on the policy and the circumstances.
Get help the easy way
Post your building dispute matter once on ORLA Connect and get matched with Victorian building-and-construction firms who explain your options and fees — privately, before you commit. Free and no obligation.
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Post your matter — freeWhat’s the first step with defective building work?
Where are building defect disputes resolved in Victoria?
This article is general information only and is not legal advice. For advice about your situation, post your matter and a matched Victorian law firm can help.