How does a WorkCover claim work in Victoria?

General information for people in Victoria · ORLA Connect

If you are injured at work in Victoria, WorkCover (WorkSafe) can cover your medical costs and pay you while you cannot work - regardless of fault. Here is how a claim works.

What WorkCover covers

Reasonable medical and like expenses, and weekly payments that replace part of your income while your injury stops you working. It also supports your return to work.

How to make a claim

Tell your employer about the injury as soon as you can, see a doctor and get a Certificate of Capacity, then lodge a WorkCover claim form. Your employer passes it to their WorkSafe insurance agent, who decides the claim.

Weekly payments and medical

Weekly payments are based on your pre-injury earnings and step down over time. Medical and rehabilitation costs are covered while they are reasonable and related to the injury.

Impairment and common-law claims

If you are left with a permanent impairment you may be entitled to a lump-sum impairment benefit. If your injury is serious and your employer was negligent, you may also have a common-law damages claim - usually run by a lawyer, often no-win-no-fee.

How to get help the easy way

Post your matter on ORLA Connect and get matched with Victorian firms that handle WorkCover claims - free and private.

This article is general information only and is not legal advice. For advice about your situation, post your matter and a matched Victorian law firm can help.