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Not-at-fault motor claims · Victoria

Not your fault? Recover everything it cost you.

If someone else caused your accident in Victoria, a verified law firm can recover your repairs, towing, replacement-vehicle hire and — for work vehicles — your loss of income, from the at-fault driver’s insurer. Panel beaters, taxi clubs and drivers can start a claim in about 60 seconds.

What you can recover

The full cost of someone else’s mistake — not just the panel work.

Repairs or total lossGet your car fixed or paid out.
Towing & storageRecovered at cost.
Replacement-vehicle hireStay on the road while yours is fixed.
Loss of incomeFor work vehicles off the road, with substantiation.
Your excessDon’t be out of pocket for someone else’s fault.
Clear, verified processABN-verified suppliers and receipts.

How it works

One short form — a verified firm takes it from there.

1

Tell us what happened

The accident, the other driver and your vehicle.

2

We match a firm

A verified Victorian law firm that covers your area.

3

You’re made whole

Repairs, hire and loss pursued from the at-fault insurer.

Common questions

What can I recover?

Repairs or total-loss value, towing, replacement-vehicle hire, your excess and — for commercial vehicles — loss of income, from the at-fault insurer.

Does it cost anything to start?

No — starting is free; the acting firm explains any costs before further work.

Do I use my own insurance?

A not-at-fault claim pursues the at-fault insurer, which can avoid an excess or a claim on your own policy.

Had a not-at-fault accident?

Start your claim now and a verified Victorian firm will take it from there.